Communicate With Your Members

Communicate

Modern lifestyles do not afford the luxury of time in the clubhouse as much as they did in the past, but your members will still be able to embrace the atmosphere, and schedule their participation in events and competitions at their convenience, over the internet 24/7. The website is the primary means for them getting the information they require, but sometimes the club wants to be even more proactive.

intelligentgolf helps you communicate better with features such as

• Self service membership details - a member can update their own phone numbers and email address via the website, stop relying on the out of date details at the back of your diary!
• Competition administrators can contact all entrants in a competition with a click of the button by email, filtered by categories such as those who have not paid the entrance fee (useful for chasing!) or those who have not managed to meet the entry requirements of the competition
• Group email facilities - you can contact your entire membership, optionally filtered by categories including membership type, handicap status or club section, with a easy to use interface that allows you to send them emails. You'll even get a list of all of those who haven't set an email address so you know to contact them by phone or post!
• Automatic newsletter - send a rich text HTML newsletter out to all of your members, saving both money and the environment Integrated membership directory. All members details can be displayed on the optional directory function - but are only ever visible to other members
• Competition communications - in knockouts, you are always only a click away from the contact details of your opponents - no excuses for not arranging that match now!
• Results - get an email as soon as a competition is finalised

At intelligentgolf we host our own dedicated email servers, to maximise delivery performance, minimise the risk of our emails being flagged as SPAM, and also to build deep integration into the system.  This allows full delivery reporting, link performance, bounced email capture to all be handled directly within the one database.

Automated Emails

Taking away as much of the administrative burden as possible, intelligentgolf will automatically email members when key events occur.  This includes competitions being finalised, confirmation of entry into competitions and booking of general tee times.

Emails can even be sent automatically to visitors a couple of days after they have played your course, inviting them to book their next visit, with an optional discount voucher or other promotion.

Social Media Integration

Allowing the club to embrace the new opportunities in social media could not be easier.  With direct Twitter integration, your public news and course status updates can automatically be tweeted, with no additional effort required.

Facebook and Twitter feeds can also be directly embedded into your website content with a simple tag. This allows for end-to-end integration of your communication tools.

For members, bragging about their golf prowess on facebook or twitter has never been easier!  One click sharing allows their round of golf, with hole by hole scoring to be shared to their facebook stream or twitter feed.

Text Messaging

While the growth of smart phone usage, and the accessibility of email on mobiles has lessened the need for text messaging, it is a valid communication method, especially for last minute or urgent messages.  With a single click, a competition administrator can text everyone in a competition startsheet to let them know the competition is cancelled, or the tee sheet administrator can inform all visitors and members on a day that there is a fog delay.

External Marketing

When a visitor books online to play golf at your course, or a society fill in an enquiry form on the website, their details can automatically populate the intelligentgolf mailing list database.  With integrated response tracking, and personalised messages, contacting visitors with special offers has never been easier.

No need to worry about sending unsolicited messages either, with an opt-out option, click to confirm and a one click unsubscribe, you can be sure about keeping in touch, but not harassing your visitors.

Emails can be rich with text, links, documents and images, all easily created through the intelligentgolf mail system.

Calendar Integration

Why export all of the events from the club, when your iPhone, Android phone, Outlook or iCal can be subscribed directly to the calendar?  With optional filters allowing you to decide which events appear in your calendar, the data is automatically refreshed, keeping you always up to date with what is happening at your club. 

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